Shipping policy
Delivery Method
We ship to all states and territories across Australia, including residential and business addresses, PO Boxes, and parcel lockers.
No international shipping.
Shipping Fees
We offer free shipping Australia-wide, with delivery typically arriving within 3–4 business days.
Delivery times are estimates and may vary slightly for regional or remote areas.
Tracking Your Order
Once your order has been paid and dispatched, you will receive a tracking number via email.
Tracking will show when your order has been shipped and is on its way to you. If delivery is unsuccessful, your parcel can be collected from your nearest Australia Post office.
Use the tracking link provided in your confirmation email to monitor your order status at any time.
Same-Day Dispatch
Orders placed before 1PM are dispatched on the same business day.
Orders placed after 1PM will be dispatched on the next business day.
Discreet Packaging
All orders are shipped in 100% discreet packaging. There are no labels or markings that reveal the contents of the parcel.
We understand the importance of privacy, so all packages are plain and secure, making them suitable for delivery to your home or workplace.
Packaging
For smaller orders, we use padded mailers with protective cushioning to ensure items remain safe during transit. These are resistant to moisture, tearing, and impact.
For larger orders, we use durable cardboard boxes with protective filling to prevent movement and damage. All packages are securely sealed to ensure safe delivery.